20 South St 3rd Floor
Milford, NH 03055
Our address is not a storefront, if you select "Customer Pickup" on your online order you can pick your order up at this location. We currently cannot accept payments at this location and all orders must be placed on the website prior to pickup.
Monday - Friday
9AM - 4PM
Orders@Folgertech.com (please note there maybe a handling time on your order, that is on the listing, you will get an email when the item has shipped)
Help Center: (knowledge base and contact form)
All inquiries please use the Help Center and someone should get back to you within 24-48 hours. Please include your order number and details to what you are inquiring about.
Q: I just got my tracking number but there is no tracking updates.
A: The tracking numbers are normally printed just as the order comes in, if there is a handling time, (listed on the listing) there maybe a delay before the tracking starts to update.
Q: My package was damaged in shipping, what do I do?
A: Send pictures of the damaged box and items and will we work with you to get the problem resolved.
Warranty and Return Policy
Our products all come with at least a 14-day not DOA and 14-day return window, for kits the kits must not be: assembled or partly assembled.
Due to new Paypal fee polices in the event of a return/cancellation the buyer is responsible for any paypal fees, if paypal was used at check out.
Cancellation/return restocking fee is 10% on kits and parts.